At vvji, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a registered player on the vvji platform. We are committed to handling your information with transparency and care.
Six things every vvji player should know about how we handle personal data. Full details are in the policy below.
vvji collects personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data for the sake of it — every data point has a clear, documented purpose tied to your vvji account and gaming experience.
All data transmitted between your device and the vvji platform is protected by SSL/TLS encryption. Sensitive data — including payment details and identity documents — is stored using industry-standard encryption protocols. vvji does not store full card numbers or GCash PINs on its servers.
vvji does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is shared only with service providers who are contractually bound to protect it, and with regulatory authorities where required by Philippine law.
As a vvji player, you have the right to access, correct, and request deletion of your personal data, subject to our legal retention obligations. You can also opt out of marketing communications at any time through your account settings or by contacting vvji support.
vvji uses cookies and similar tracking technologies to keep your session active, remember your preferences, and analyze platform performance. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings at any time.
vvji operates within a PAGCOR-monitored environment and complies with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). Your data is handled in accordance with the standards set by the National Privacy Commission of the Philippines.
This Privacy Policy applies to all personal data collected by vvji through the vvji.net website, mobile browser experience, and any associated services. By registering a vvji account, you acknowledge that you have read and understood this policy. This policy should be read alongside the vvji Terms & Conditions.
vvji ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all registered players and visitors to the vvji platform. This Privacy Policy describes how vvji collects, uses, stores, shares, and protects personal information in connection with the operation of the vvji online gaming platform available at vvji.net.
vvji operates within a PAGCOR-monitored gaming environment and complies with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). This policy reflects our obligations under Philippine data protection law and our commitment to responsible data handling.
This Privacy Policy applies to all personal data collected from players located in the Philippines, including those accessing vvji from Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions of the country.
vvji collects the following categories of personal data from registered players and platform visitors:
Sensitive Personal Information: Government-issued ID numbers, financial account details, and any health-related information provided in connection with responsible gaming requests are classified as sensitive personal information under the Data Privacy Act of 2012. vvji applies heightened protection standards to all sensitive personal information it processes.
vvji collects personal data through the following means:
vvji uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity data, contact data |
| Identity verification (KYC) | Identity data, government ID, photograph |
| Processing deposits and withdrawals | Financial data, identity data |
| Providing gaming services and game history | Gaming activity data, technical data |
| Fraud prevention and security monitoring | Technical data, financial data, identity data |
| Regulatory compliance and reporting | All categories as required by law |
| Customer support and dispute resolution | Identity data, gaming activity data, contact data |
| Responsible gaming monitoring | Gaming activity data, responsible gaming settings |
| Platform analytics and improvement | Technical data, gaming activity data (aggregated) |
| Marketing communications (with consent) | Contact data, gaming activity data |
vvji does not use personal data for automated decision-making that produces legal or similarly significant effects on players, except where required for fraud prevention or regulatory compliance purposes, in which case you have the right to request human review of any such decision.
vvji processes your personal data on the following legal bases under the Data Privacy Act of 2012:
vvji does not sell, rent, or trade your personal data to third parties. We share personal data only in the following circumstances:
vvji engages third-party service providers to support platform operations, including KYC verification providers, payment processors (GCash, PayMaya, BDO, BPI, Metrobank), cloud hosting providers, fraud detection services, and customer support platforms. All service providers are contractually bound to process your data only on vvji's instructions and to maintain appropriate security standards.
vvji may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or other government authorities where required by applicable Philippine law, a valid court order, or a lawful regulatory request. vvji will notify affected players of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of vvji's business, personal data held by vvji may be transferred to the acquiring entity as part of that transaction. Affected players will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.
No Third-Party Marketing: vvji does not share your personal data with third-party advertisers, data brokers, or marketing networks. Any marketing communications you receive will come directly from vvji and only if you have opted in to receive them.
vvji uses cookies and similar technologies (such as local storage and session tokens) to operate the platform, maintain your login session, remember your preferences, and analyze platform usage. The following types of cookies are used:
vvji does not use third-party advertising cookies or cross-site tracking technologies. You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling essential cookies may prevent you from accessing certain features of the vvji platform.
vvji retains personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with vvji's data disposal procedures.
vvji implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, vvji will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by vvji:
To exercise any of these rights, please contact the vvji Data Protection Officer using the contact details in Section 14. vvji will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, with prior notification to you.
Marketing Opt-Out: You can unsubscribe from vvji marketing communications at any time by clicking the unsubscribe link in any marketing email, adjusting your notification preferences in your vvji account settings, or contacting vvji support directly. Opting out of marketing will not affect your ability to use the vvji platform.
The vvji platform is strictly intended for individuals aged 21 years and above. vvji does not knowingly collect personal data from individuals under the age of 21. If vvji becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be permanently closed.
If you are a parent or guardian and believe that a minor has registered a vvji account or provided personal data to vvji, please contact our support team immediately via live chat or by email at the address provided in Section 14. vvji takes underage access extremely seriously and will act promptly on all such reports.
vvji's primary operations and data storage are based in the Philippines. In certain circumstances, personal data may be processed by service providers located outside the Philippines — for example, cloud infrastructure providers or KYC verification platforms with international operations.
Where personal data is transferred outside the Philippines, vvji ensures that appropriate safeguards are in place to protect your data, including contractual data processing agreements that require the recipient to apply data protection standards equivalent to those required under Philippine law. vvji does not transfer personal data to countries that do not provide an adequate level of data protection without implementing appropriate contractual safeguards.
vvji reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, vvji will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this policy reflects the date of the most recent revision. Your continued use of the vvji platform after the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy. If you do not agree to the revised policy, you should cease using the platform and may request account closure in accordance with the vvji Terms and Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by vvji, please contact our Data Protection Officer (DPO):
vvji Data Protection Officer
Available via live chat on the vvji platform (24/7).
Email: [email protected]
General Support: [email protected]
Response time: Within 30 days for formal data rights requests; within 24 hours for general privacy inquiries.
If you are not satisfied with vvji's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For more information on your rights under the Data Privacy Act of 2012, visit the NPC's official resources.
For responsible gaming concerns, please visit the vvji Responsible Gaming page, where you can find information on self-exclusion tools, deposit limits, and support resources available to Filipino players.
Your data is safe with us. Join hundreds of thousands of Filipino players who trust vvji for secure, fair, and responsible online gaming — with GCash deposits, fast withdrawals, and 24/7 support.
vvji is strictly for players aged 21 and above. Please play responsibly.
vvji is intended for players aged 21 and above only. Please gamble responsibly. If gambling is affecting your life, seek help.